There are several portals – internal and public facing. For example, a quarter of enquiries are entered via a self service form on average across our client base.
The workflow supported includes all FOI requests and EIR requests for a busy information governance team a well as FOISA requests in Scotland CDP, ADP etc.
The “Timer” works in your jurisdiction by allowing you to add only those bank holidays excluded for your business in addition to weekend days . Thus, only “working days” count for the purposes of calculating deadlines for response.
Certain job status values may be configured to pause or restart or reset the timer – both for the information requests themselves and also for any Reviews and Appeals.
Subject Access Requests workflow differes and th etiming and valid work days to he deadline do not exclude weekends and banhk holidays.
How does it work for public disclosure
AXLR8 provide a public Disclosure Log page you can plug into your website. Alternatively, the option of an API has many advantages for security, search and flexibility.
In many cases it also helps reduce incoming IR volumes as some people can find their answers on this public portal.
In order to make the task of searching through them easier, various facilities have been provided through a search browser including: key words search such as “planning” or “health” etc, a meetings diary, an A-Z search, a tree menu navigator and more.
System facilities:
- Information Request Management
- Time to respond
- Dealing with contacts
- Reports
- Public disclosure log
- Trigaware
- Exchange Vault
Click here to view a diagram that shows the supported workflow.
Now you have seen how much time we save you… see how much money we save you!
