Request Handling Productivity

Most would agree with the following for request handling systems the productivity improvements obtainable will depend upon three things. The number of requests (SARS, complaints, enquiries, fault reports, etc. ) The time saved answering them The cost of labour/hour...

DPA Exemptions 2018 Act

Implementing two systems this month and the subject of Exemptions arises. AXLR8 have tacit permission to copy the exemptions from another authority and put them in our model system along with standard documents, bank holidays and IR Types for their jurisdiction. One...

CMS choices

I was contacted on Friday by a customer to inform me that they were changing their old webiste CMS to Drupal and could we help the migration team with the AXLR8 PDL API (the software that allows integration of their public website to the AXLR8 IRMS). That brought back...

AI and Redaction

Having played with this and researched the products and services available, we can see the opportunities in the long term. Redacting DSARS or any PII removal is a skilled and often very time consuming task. The questions we look at in this article are. How does AI...

FOI aids public safety

I was just checking for dragon attacks on the City of Edinburgh Public Disclosure Log. Thanks to the FOISA (2002) we can confirm these facts before visiting for a city break. This is the link at time of writing but soon we will be moving it to a new delivery...

Cyber Essentials Plus and Penetration Testing

Delighted to announce we have achieved this year’s much tougher new CE+ standard audit (see more here). AXLR8 Cyber Essentials Plus 2023-2024 Now attending to the latest penetration testing actions updated for this quarter and making sure we keep our client data...