by Rick Marengo | Dec 15, 2025
Management Information Design Blocks In any MI design, you need to set your KPIs and measure in defined nominal “categories”. For example, if you want to compare department and user response times in any system (not just AXLR8 RequestTracker) you need to...
by Rick Marengo | Oct 29, 2025
This blog explains why clients need to move to the “new supplier” before the end of November 2025. What to do You need to register for a new account with a replacement SMS messaging system. There are plenty of alternatives (including not using text...
by Rick Marengo | Jun 24, 2025
By default, AXLR8 Reports open as a New Tab in the Reports Page in AXLR8 when you click on them. This keeps everything in one place in an organised fashion on your screen. You can easily flip between reports as well. This is a better user experience because now the...
by Rick Marengo | Apr 15, 2025
Messagestore takes a copy of all relevant email messages that enter and leave your business. For example, you might be set up to take any email to or from foi@yourorganisation.gov.uk and dataprotection@yourorganisation.gov.uk. Messagestore then files them against the...
by Rick Marengo | Apr 11, 2025
Sometimes the original Information Request Type must change. What happens to the Due Date?The most obvious example is when you log an FOI request thinking it is simple and it turns out to be more complex. It might be that clarification by the applicant expands the...
