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How do I update Bank Holidays in AXLR8?

Why must we update Bank Holiday dates? Some information requests have a response deadline in Calendar Days, e.g. SARs. Others like FOI and EIR must be completed in Working days. These “Request Types” are configured in Request Type Admin. The AXLR8 system...

How do AXLR8 configure Information Request Types?

AXLR8 configure Information Request Types for you. We make sure they have the correct “clock” settings, privacy flags and auto-deletion parameters for your Retention Policy. We have templates ready for most jurisdictions. Here are three examples from our...

What are Private Request Types?

Generally these would be SARs, Sensitive FOIs and some that are specific to different jurisdictions. Examples include: CAFCAS in UK and Procurator Fiscal in Scotland. The Request Types in the AXLR8 system are completely customisable for any jurisdiction (or just...

How does AXLR8 handle an FOI that is also private?

There are several approaches you can take. Here are the three most popular. Make it a Sensitive FOI This is an FOI request that requires personal data in the answer which you feel should be protected as if it were a SAR. A question about several streets might be FOI...