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Setting up AXLR8 KPI dashboards

Management Information Design Blocks In any MI design, you need to set your KPIs and measure in defined nominal “categories”. For example, if you want to compare department and user response times in any system (not just AXLR8 RequestTracker) you need to...

How does MessageStore work?

Messagestore takes a copy of all relevant email messages that enter and leave your business. For example, you might be set up to take any email to or from foi@yourorganisation.gov.uk and dataprotection@yourorganisation.gov.uk. Messagestore then files them against the...

How do I chain automated Information Request tasks?

Information Request Workflow Automation was introduced here as a way to improve productivity for public sector IG Teams. Some Use cases are listed. We show how one of them might be automated and how the User Permissions work to make sure only the correct people design...