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How to add and remove columns in your IRMS Reports

AXLR8 RB Admin (Report Builder Admin module) allows you to create and run reports and queries on your live data.Even if you do not have the skills or time to create new reports, many changes can be made easily.  Before you start They can also be made no risk.  The...

Setting up AXLR8 KPI dashboards

Management Information Design Blocks In any MI design, you need to set your KPIs and measure in defined nominal “categories”. For example, if you want to compare department and user response times in any system (not just AXLR8 RequestTracker) you need to...

How do I chain automated Information Request tasks?

Information Request Workflow Automation was introduced here as a way to improve productivity for public sector IG Teams. Some Use cases are listed. We show how one of them might be automated and how the User Permissions work to make sure only the correct people design...

How do I update Bank Holidays in AXLR8?

Why must we update Bank Holiday dates? Some information requests have a response deadline in Calendar Days, e.g. SARs. Others like FOI and EIR must be completed in Working days. These “Request Types” are configured in Request Type Admin. The AXLR8 system...